We offer a free clothes collection service to pick up donations from your home, so it’s perfect if you have lots of clothes to donate in one go!

How our clothes collection service works

Make a free booking and our friendly driver will arrive in a TRAID branded van to collect your donations at your scheduled time. Our clothes collection service is currently available in London, Slough, Windsor, Surrey and parts of Hertfordshire including St Albans and Harpenden.

To schedule a clothes collection, book online by entering your details below. Once you’ve done that, you’ll be able to go ahead and enter your address to select your collection slot.

You can also call 020 8733 2595 and speak to a real person!

Book a Free Home Collection

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Our collections take place between 4pm - 9pm (Mon-Fri) and 9am - 2pm (Sat). If you need your donations collected sooner than the next available date, please call us on 020 8733 2595 or email reuse@traid.org.uk.

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What can you donate?

We love to receive clean, good quality clothes so that we can resell them in our charity shops and ultimately, raise funds for the people who make our clothes. The better the quality of the items, the more we can fundraise.

We ask that you have a minimum of one bin liner sized bag of donations ready for your booking, but the more bags per booking, the better. By collecting more items per booking, we can run a more efficient service and minimise our carbon emissions.

We accept clothes (men’s, women’s and children’s), shoes, bags, jewellery and accessories, as well as linens like curtains (but no duvets or pillows). Whilst we can accept small household items alongside your main clothing donation, we can’t take furniture or bulky items. For furniture, we suggest trying Sue Ryder or the British Heart Foundation.


Don’t forget to Gift Aid your donation!


When you donate clothes to TRAID, you can donate using Gift Aid, which boosts your donation by 25%, at no cost to you, or our charity. If you’re a UK taxpayer and you’d like to Gift Aid your donation, please create an account and select the Gift Aid checkbox when you book your collection.