Clothing Donation FAQs - Traid

What types of items can I donate to Traid?

We love to receive clean and gently used clothing, shoes, and accessories, as long as items are in good condition. For the full list of items, check out our What items can I donate? page.

How do I donate clothes to Traid?

We offer a range of ways to donate to Traid, if you’re based in London take advantage of our free home collection service or drop off your donations in any of our 12 London charity shops. Alternatively, find one of our 700 clothing banks across the UK or send you clothes to us using our postal donation service. Check out ways to donate.

What happens to clothes I donate to Traid?

When you donate clothes to Traid, our expert team sorts through your garments by hand, which are then categorised by type, style and season, before going on to be sold in one of our 12 London shops. This gives our customers the best second-hand shopping experience, which in turn helps us raise as much money as possible for our projects supporting the people who make our clothes.

Do you accept damaged or worn-out clothing?

As a charity retailer, we need clothes to be in saleable condition. This applies whether you’re donating using our home collection service, dropping your items off in-store or at a clothing bank because the better the quality of the garment, the more we can raise for our projects.

When damaged items are donated, this costs our charity money and eats into our fundraising profits, as we need to redirect items we can’t sell to more appropriate partners like textile recyclers.

Is there a preferred way to prepare my clothes for donation to Traid?

We love to receive clothes that are in a clean and wearable condition, we recommend that you pop your donations in the wash before you send them to us. If you’ve booked a home collection or are donating via one of our banks we prefer that your clothes are placed in large bags, as these are easier for our collection drivers to lift and carry.

Can I Gift Aid my clothing donations?

If you’re a UK taxpayer, Gift Aid allows Traid to claim 25p every time you donate £1, at no extra cost to you. Opt into Gift Aid when you book a home collection or drop off your donations in-store.

Does Traid need any types of items in particular?

While needs may vary, we generally accept men’s, women’s and children’s clothing in any size or style as well as paired up shoes and accessories. For the full list of items we accept head over to our What items can I donate? page.

Can I organise a clothing drive for Traid?

Absolutely! Traid welcomes bulk donations and supports clothing drives whether you’re planning a one-off donation drive or want to arrange them on a regular basis, check out our Hold a donation drive page for more information.

Can I make a monetary donation to Traid?

If you are interested in making a monetary donation to us, please get in touch: finance@traid.org.uk.

What happens to the items that Traid cannot sell?

Items donated to Traid are sorted by hand and in doing so, we’re able to reuse or recycle almost all of the clothing we collect, with clothing donations in good condition resold in our charity shops in London. Where items are damaged or otherwise not in resaleable condition, we work with designers and upcyclers, as well as textile recyclers to repurpose these. 

Without good quality clothing donations, we couldn’t do the good work we do.

Thank you for considering clothing donation as a way to support Traid’s vital work!

Ways to donate

Donate in-store

We’ve got 12 shops in all corners of London where you can drop your donations off in person.

Find your nearest Traid

Find a clothing bank

We have hundreds of clothing donation banks in and around London, available 24/7.

Find a bank

Donate clothes by post

Not in London? No problem! You can post donations directly to us for free using any Collect+ outlet in the UK.

Post your donations

Book a free collection

Live in London? We’ll come and collect your clothing donations for free.

Book now