What information do we collect
TRAID takes your right to privacy seriously. Although we may collect non-personal information as you browse the site, such as the type of internet browser that you use, we will not be able to identify you from this information. On some parts of our website, you may need to register your email address, postal address or phone number – for example to download education resources or to book a home collection. In these circumstances we will collect and safely store your email address and name.
Protecting your information
You will never be added to the marketing lists of other companies or third parties by giving your details to us.
TRAID only ever shares your information with service providers necessary for us to process and prepare your information, Gift Aid or donations. For example, to send out the e-newsletter or to generate online forms on our website. Your data will never be used by third party companies for their own marketing purposes.
How to stop us or change how we communicate with you
If you ask us to stop communicating with you, we will remove your details from our database. You can stop or change the way we communicate with you at any time in the following ways:-
- Unsubscribe from a TRAID mailing list by clicking the unsubscribe button at the bottom of one of our emails
- Write to us at TRAID, Head Office, 51 – 53 High Road, London, N22 5AR
- email putting ‘Unsubscribe’ in the subject field
- Call the Communications team on 020 8733 2585
What information do we ask for
There are minimum but different levels of information we ask from you, depending on its purpose. For example, to claim Gift Aid or carry out a home collection, we will need a valid address and postcode. To send you our e-newsletter, we will need a valid email address. TRAID will always ask you for your name and title so we can address you correctly.
If you sign up one purpose – for example Gift Aid – we will always ask your permission to include you in TRAID’s other marketing communications – for example the e-newsletter.
Public areas of the website
Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments and suggestions is treated as, non-confidential and non-proprietary information.
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How can I find out more about my rights under the Data Protection Act?
The collection and use of personal information on this site is in accordance with the Data Protection Act of 1998 ( UK).). The DPA applies to all data held within the European Economic Area (EEA). We will only transfer data to an organisation outside this area if we have a contract with it which ensures that the standards set out in this policy are maintained.
TRAID is a registered charity (no. 297489) and a company registered in England (no. 2143753). Our registered address is TRAID, 51 – 53 High Road, London, N22 6BH.
Last updated: 24 May 2018